Shipping Policy

Shipping & Refunds

At KGxulr, we strive to provide you with the best shopping experience possible. Please take a moment to review our shipping and refunds policy to ensure a smooth and hassle-free shopping journey.

The New Year is coming and our holidays are here!The delivery time will be delayed to 20 days. Please wait patiently and we will arrange delivery for you as soon as possible.

We offer free standard shipping on orders over $45, and on orders under $45 USD, we charge $8 for shipping. Customers are responsible for paying all applicable taxes and duties.

Shipping Information:

Processing Time:

‧Orders are typically processed within 1-3 business days from the time of purchase.

‧During peak seasons or promotions, processing times may be slightly extended. We appreciate your patience.

Shipping Methods:

‧We offer standard shipping (10-13 business days) and expedited shipping (7-9 business days) options.

‧Shipping costs are calculated at checkout based on your shipping address and selected shipping method.

International Shipping:

‧We offer international shipping to select countries. International shipping times may vary based on location and customs processing.

‧Please note that customs duties and taxes may apply for international orders. These charges are the responsibility of the customer.

 

Refunds:

‧Refunds will be processed using the original payment method. Please note that it may take a few business days for the refund to appear in your account, depending on your bank or credit card company.

Damaged or Defective Items:

‧If you receive a damaged or defective item, please contact us within 7 days of delivery. We will arrange for a replacement or refund.

 

Contact Us:

‧If you have any questions or concerns regarding shipping or refunds, please reach out to our customer support team. We're here to assist you!